Privacy Policy for Oliver’s Plumbing, Inc.
Last updated: 5/21/2026

1. Introduction
This Privacy Policy explains how Oliver’s Plumbing, Inc. (“we,” “us,” or “our”) collects, uses, and
protects your information when you visit our website or interact with our services. We are committed
to safeguarding your privacy and handling your information responsibly.

2. Information We Collect
A. Information You Provide
We may collect personal information when you:
 Request service or schedule an appointment
 Submit a contact form
 Request a quote
 Call, email, or message us
 Make a payment
This may include:
 Name
 Address
 Email address
 Phone number
 Service details or job information
 Payment information (processed securely through thirdparty providers)
B. Information Collected Automatically
When you visit our website, we may automatically collect:
 IP address
 Browser type and device information
 Pages viewed and time spent
 Cookies and similar tracking technologies

3. How We Use Your Information
We use your information to:
 Provide plumbing services and schedule appointments
 Respond to questions or service requests
 Send confirmations, updates, or invoices
 Improve our website and customer experience
 Maintain internal records
 Comply with legal obligations
We do not sell your personal information.

4. Cookies & Tracking Technologies
We may use cookies to:
 Improve website performance
 Analyze traffic and usage
 Remember your preferences
You may disable cookies in your browser settings, though some features may not function properly.

5. Sharing Your Information

We may share your information with:
 Service providers (payment processors, scheduling tools, email services)
 Technicians or employees who need the information to perform services
 Legal authorities if required by law
We do not share your information with third parties for marketing or promotional purposes.

6. Third-Party Services
Our website or services may use third-party tools such as:
 Google Analytics
 Online scheduling platforms
 Secure payment processors
These third parties have their own privacy policies, and we are not responsible for their practices.

7. Data Security
We use reasonable administrative and technical safeguards to protect your information. However, no method of
online transmission is completely secure.

8. Your Choices & Rights
You may:
 Request access to the personal information we hold
 Request corrections
 Request deletion, where applicable
 Opt out of marketing communications
To exercise these rights, contact us using the information below.

9. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from children.

10. Changes to This Policy
We may update this Privacy Policy occasionally. The updated version will be posted on this page with a revised
“Last Updated” date.

11. SMS Communications & OptIn Consent
Oliver’s Plumbing, Inc. collects verbal optin consent from customers who wish to receive SMS
communications. Customers may opt in either in person at our physical location or over the phone when
calling our office. During initial registration, customers are asked to provide their phone number, and our staff is
trained to ask whether they would like to receive SMSbased billing notifications, appointment reminders,
dispatch notifications, and job completion surveys.
Customers are verbally informed that “Message and data rates may apply,” “Message frequency may vary,”
and that they may text HELP for support or more information or text STOP at any time to unsubscribe,
after which no further messages will be sent. Customers are also informed that their phone number will not be
shared with third parties for marketing or promotional purposes.
Privacy Policy oliversplumbinginc.com/privacy-policy

12. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at:
Oliver’s Plumbing, Inc.
oliversplumbing@bellsouth.net
1126 Old Dixie Highway Vero Beach, FL 32960
7725640011